100% biodegradable plastic cards

Have
questions?

Scroll, chat, write or call.

inquire — 800-JOY-1029

Frequently Asked Questions

Yes, we offer the option for every buyer to cover the low 3.75%, so that the chosen charity receives 100% of the donation. Covering this fee is optional but about 90% of our customers are extra generous and cover it.

Nope. They can easily redeem their card in less than 60 seconds without sharing an account or any personal information.

Every Charity On Top gift card comes with a gift card carrier, very similar to the ones you see hanging in the grocery stores. They have super easy redemption instructions right on the front of the carrier and the card value and the card number show clearly through the back of the carrier. Our carriers come in Charity On Top red, navy blue and cream. And soon black/gray to complement every card design, occasion.

One of our main philosophies of Charity On Top is to create an equal and level playing field for all charities and that is why we don’t have featured charities or list our personal favorites. EVERY charity in good standing deserves to have a chance at your support. And the smallest of charities can be working just as hard as larger ones, so we decided we need to support them all! So happy charity shopping. We KNOW you will find one charity...or 1,799,999 of them to love!

We gotcha covered here. No problem.

  1. Type the card number in the box on the Redeem page and click the + or press ENTER.
  2. See your balance displayed. Click Redeem Now.
  3. On the Charities page, search for anything that interests you.
  4. Found a charity you like? Click Use Gift Card. You're done!

It's easy! Follow these steps.

  1. Type the card number in the box on the Redeem page and click the + or press ENTER.
  2. See your balance displayed. Click Redeem Now.
  3. On the Charities page, search for anything that interests you.
  4. Found a charity you like? Click Use Gift Card. You're done!

When you buy a Charity On Top gift card you are making a donation to Charity On Top Foundation, so we will send you a tax-deductible receipt and a big thank you!

No, the IRS will only allow us to provide tax-deductible receipts to the buyer of the gift cards. If you need proof that you redeemed your gift card, we encourage you to take a screen shot of the final redemption screen and save it as a JPEG. If you forgot to grab proof, chat with us and have the gift card # handy, and we can send along a proof of redemption.

All charities are included! If an organization qualifies to be a 501(c)(3) nonprofit, and maintains its good standing, it's part of the Charity On Top family. At the moment it's over one million charities. That's a big family!

Our list of over one million charities is updated each week and only reflects those organizations in good standing with the IRS.

Nope! Charity On Top gift cards are all about charity! Some kind person made a donation and gave you the gift card so that you can pick which charity will receive the donation. Wow, that's quite a gift! Redeem NOW

No, they never expire. We WANT people to redeem their gift cards so charities can get more of their good work done. If you buy a digital card, we will send you a reminder periodically to nudge your recipient to redeem their card if it has sat in their back pocket too long. If you buy our physical cards, we recommend keeping a written list of the people you send the cards to and the corresponding numbers on the back of the cards.

GIFT CARDS: We LOVE charities, and we can proudly say that to ensure charities get what they need to fulfill their missions, we have the LOWEST FEES! Charities receive the face value of the original gift card less a nominal 3.75% to cover our credit card processing and administrative fees. For example, if a charity has one $10 gift card redeemed, then they will receive $9.62 (i.e., $10.00 - .38 = $9.62). For those who want to go the extra mile, we now offer the ability for the buyer of the card to cover the 3.75% charged to the charities – which is also tax-deductible and appreciated. Charities receive e-check payments every 45-60 days for cards redeemed in that period.

DIRECT DONATIONS: Charities receiving direct donations through our website will receive their funds within 14 days.

YES! You can redeem your gift card for as many charities as you would like, provided you don't exceed the face value of the card and your minimum donation to each charity is at least $5. When you redeem your card, pick your first charity and choose an amount to give them, then go on to select the next charity, and so on.

We come from charity and actually have a GREAT story! Click here to learn more about us!

YES! We love our planet and to hug trees as much as you do and we ONLY proudly print on earth-friendly 100% biodegradable cards.

We guarantee you will be happy with your gift card. If you are not, we will re-print it at our expense.