card + redeem
= happy

Received one of our cards? Redeem it below. It's easy.

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I received a card. How do I redeem it?

We gotcha covered here. No problem.

  1. Type the card number in the box above and click the + or press ENTER.
  2. See your balance displayed. Click Redeem Now.
  3. On the Charities page, search for anything that interests you.
  4. Found a charity you like? Click Redeem Card. You're done!

Having trouble?

Don't worry. All is well.

  1. My card is showing a $0.00 balance?
    Perhaps it was already redeemed? Contact Us
  2. Hey, the website says 'CARD NOT ISSUED'.
    Double and triple check the number you typed into the box.
  3. There is a space in the number, but I can't type it in the box.
    That's OK. Just keep typin' those numbers. We'll put the space in for ya.
  4. The balance displayed is different from what is printed on the back.
    Snap a photo of the back of your card and email it to us. We can help.
  5. I'm having an issue not listed here.
    Contact Us

My charity received a card. How do we redeem it?

It's easy! Follow these steps:

  1. Type the card number in the box above and click the + or press ENTER.
  2. See your balance displayed. Click Redeem Now.
  3. On the Charities page, search for your charity's name or EIN number.
  4. Once you've found it, click Redeem Card. That's it.

Getting paid: Charities receive payments via e-check every 90 days for cards redeemed in that period. We will contact you prior to payout to confirm your charity's main contact email. Charities will receive a detailed card redemption report with each e-check. The e-check amount will be determined in the following manner: Face value of the original gift card less 3.75% to cover merchant processing and administrative costs. For example, if Charity A has one $10 gift card redeemed, then they will receive an e-check for $9.62 (i.e., $10.00 - .38 = $9.62). It's that easy! Sweet, right?!